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Cancellation and Refund Policy

TOYFIN DIGITAL PRIVATE LIMITED

At TOYFIN DIGITAL PRIVATE LIMITED, we prioritize customer satisfaction and transparency in all transactions. Below is our detailed Cancellation and Refund Policy.

Cancellation Policy

  • You can cancel your order or subscription within 24 hours of the transaction.
  • Once the 24-hours window has passed, cancellations may not be possible unless specified otherwise for particular services or products
  • To request a cancellation, contact us via: Email: toyfinprivatelimited@gmail.com & Phone: +91 8103399405

Return Policy

  • We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
  • Once the return product is received it will be inspected and the return will be approved within 2 days

Refund Policy

  • Refunds will only be initiated if the cancellation request complies with the terms of this policy or if the transaction fails due to technical errors.
  • Refund requests must be submitted within 14 days of the transaction date. Requests received after this period will not be considered.
  • Once the refund request is approved by TOYFIN DIGITAL PRIVATE LIMITED, the Refunded Amount will be processed and credited within 2 Days to the original mode of payment.

How to Request a Refund

Email us at toyfinprivatelimited@gmail.com with the following details:

  • Full name
  • Transaction ID
  • Reason for cancellation/refund
  • Alternatively, you may contact us via phone at +91 8103399405 for assistance.

Refund Processing Time

  • Refunds will typically be processed within 7-14 business days of receiving the request and all necessary information.

Nodal Officer Contact

  • For unresolved issues or escalations, you may contact our Nodal Officer:

    Phone: +91 8103399405

Notes

  • Refunds are subject to verification of the claim and terms of use.
  • TOYFIN DIGITAL PRIVATE LIMITED reserves the right to modify this policy at any time. Any changes will be updated on our official website.

For further assistance, feel free to reach out to our customer support team.